Our client is a premier full-service mechanical solutions provider delivering high-quality service, maintenance, and performance optimization for commercial and industrial facilities. The organization is known for long-standing client relationships, technical excellence, and a strong service culture supporting HVAC, plumbing, controls, and energy systems.
Position Summary
The Project Executive (Service Division) provides senior-level leadership across service project execution, client relationships, and operational performance. This role is responsible for overseeing complex service initiatives from planning through delivery, ensuring projects are completed safely, on time, on budget, and aligned with client expectations.
The Project Executive partners closely with service operations, field leadership, estimating, and senior management to drive consistency, profitability, and service excellence while mentoring and supporting project teams.
Key Responsibilities
Project & Operational Leadership
Oversee end-to-end execution of service projects, from intake and planning through completion
Coordinate internal teams including service managers, project engineers, coordinators, and field technicians
Serve as the escalation point for complex project, client, or operational challenges
Ensure adherence to safety standards, quality expectations, and company procedures
Client Relationship Management
Act as the senior client liaison throughout service engagements
Lead client meetings, project reviews, and service performance discussions
Maintain high levels of customer satisfaction through proactive communication and issue resolution
Financial & Contract Oversight
Monitor project financials including budgets, forecasts, margins, and cost controls
Review scopes of work, service agreements, and change orders to ensure accuracy and profitability
Partner with sales and estimating teams to support service growth and renewal opportunities
Team Leadership & Development
Lead, mentor, and develop project engineers, coordinators, and service leadership staff
Promote a collaborative, accountable, and safety-first service culture
Support succession planning and team growth within the service division
Internal Collaboration
Participate in operations reviews, leadership meetings, and strategic planning initiatives
Drive process improvements and standardization across service project execution
Qualifications
10+ years of experience in mechanical service, construction, or project leadership (HVAC, plumbing, or controls preferred)
Demonstrated success managing complex service projects and operational teams
Strong financial, scheduling, and risk-management capabilities
Proven ability to build and maintain senior-level client relationships
Excellent communication, leadership, and problem-solving skills