Job Summary:

We are seeking a skilled and professional BAS Service Account Specialist to support the installation, commissioning, troubleshooting, and servicing of Building Automation Systems (BAS) across commercial and institutional facilities. This role involves both technical fieldwork and direct interaction with clients to ensure their building systems are operating efficiently and according to expectations. The ideal candidate combines hands-on BAS expertise with strong communication and customer service skills.

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Key Responsibilities:

• Install, configure, and troubleshoot building automation components including sensors, controllers, actuators, and user interfaces.

• Perform preventative maintenance, repairs, and upgrades on existing BAS equipment.

• Assist in programming and commissioning of HVAC, lighting, and energy management control systems.

• Serve as a key point of contact for clients during service visits, providing updates, technical explanations, and guidance.

• Respond to service calls and diagnostics requests in a timely and professional manner.

• Work with engineering and project teams to ensure system designs are correctly implemented in the field.

• Maintain accurate records of service activities, system configurations, and client interactions.

• Provide training to facility staff and end users on BAS interfaces and operations as needed.

• Ensure adherence to all safety standards, building codes, and internal quality protocols.

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Qualifications:

• Associate degree or technical training in HVAC, Electrical Systems, Controls Technology, or a related field.

• 2–5 years of experience in building automation or HVAC controls service.

• Familiarity with major BAS platforms (e.g., Tridium/Niagara, Honeywell, Siemens, Johnson Controls, Schneider Electric).

• Understanding of HVAC systems, control wiring, and communication protocols (BACnet, Modbus, etc.).

• Excellent diagnostic and problem-solving skills.

• Strong interpersonal and communication skills; able to clearly explain technical issues to non-technical clients.

• Valid driver’s license and ability to travel to client sites.

• Industry certifications (e.g., Tridium, NICET, OSHA 10/30) are a plus.